Question 1

What materials do you use in your Jhumkhas?

Accepted Answer

Our Jhumkhas are handcrafted using premium, lightweight zinc and copper alloys. They are 100% skin-friendly and free from toxic elements like lead and nickel to prevent any ear irritation.

Question 2

What is your Shipping Policy?

Accepted Answer

We offer Free Shipping across India on all orders above ₹499. For orders below ₹499, a flat shipping fee of ₹40 is applied. Most orders are processed within 24 hours and delivered within 3-5 business days.

Question 3

Can I pay Cash on Delivery (COD)?

Accepted Answer

Yes! Cash on Delivery is available for all pin codes across India at no extra charge. You can pay our delivery partner directly in cash upon receiving your parcel.

Question 4

What is your Return and Exchange policy?

Accepted Answer

We offer a 7-day hassle-free return policy. If you receive a damaged product or are not satisfied, you can initiate a return by contacting our WhatsApp support. Please keep the item unworn and in its original folding packaging.

Question 5

How do I care for my oxidized and enamel jewellery?

Accepted Answer

To ensure your Jhumkhas last long, keep them away from direct contact with perfumes, sanitizers, and water. Wipe them clean with a dry cotton cloth after use and store them in an airtight bag or the folding jewellery box provided.

Frequently Asked Questions